Terms & Conditions (Company Policy)

⚠️ Before you sign up

🪪 You MUST have your Class 6L/8L learner's licence (yellow paper) from ICBC before attending. Do not sign up until you have it in hand.
📋 All students must sign a Release of Liability waiver before the course starts. Students under 19 require a parent or legal guardian to sign in person. 
🩺 Please disclose any medical or physical conditions that may affect your ability to ride.
🗣️ A basic understanding of English is required — missing key instructions can cause injury. We do have instructors that speak Cantonese and Mandarin to help. Please ask us when they are scheduled to work, so we can book your course dates with them.

💰 Refund Policy

✅We do not charge rescheduling fees or administration fees. We understand life happens, such a family emergencies, sickness or injuries prior taking your course.
🤒That said, we cannot put you in another course with set dates. You will be put on a wait list/standby list. We will give you a much notice as possible but will likely only be one or two days notice. We will get you through. 
📅 Rescheduling your course more than 10 days before it starts? Easy. We will make the requested adjustment, no cost. 
📅 Refund request? If it is more than 10 days before your course: Full refund minus 2.7% credit card processing fee. The credit card companies keep this and we cannot get it back. 
📅 Refund or Reschedule within 10 days of your course? No refunds. You will be placed on a wait list/standby list for a future date, not set dates. If we can easily replace you, there will be no extra charge for a reschedule.
⛔If you have started or completed the online classroom portion of our course. The cost of this portion is $120 and will not be refunded. 
⛔If you have missed or completed your in person classroom session. The cost of this portion is $120 and will not be refunded. 
⏳ Paid course time expires April 30th of the following year. Unused time or partially completed time cannot be refunded or transferred to private lessons. Contact us if your circumstances prevented you from completing the course.
🤒We are seasonal business and if we cannot easily replace you, you may lose some or most of your registration fee. 

✅ During the course

⏰ If you miss more than 30 minutes, we cannot test you and you will need to make up the time.
🤒 If you're not feeling well, do not come to class. Let us know and we'll reschedule you.
🏍️ Our motorcycles are learning tools only — do not attempt any skill without instructor consent. Any damage outside the curriculum is your responsibility.
⚠️If an instructor feels that a student does not possess the skills to safely operate a motorcycle and they could hurt themselves or others, the instructor reserves the right to stop training immediately. We will work with the student on a plan to finish the course. This will include bicycle riding or ebike riding through a park on your own time.

🏍️ Gear Requirements

🪖 Full Face Helmet — use ours or bring your own. No exemptions or exclusions. 
🧥 Armored jacket — use ours or bring your own.
🧤 Gloves — bring your own (not provided, any type).
👖 Pants — bring your own (not provided). Jeans or tough fabric only. No sweatpants, baggy pants, or tights.
👢 Shoes/Boots — bring your own (not provided). Must cover and protect your ankles — not just socks. Does not need to be motorcycle-specific. Something like hiking shoes/boots are a good choice.
⚠️ All skin must be covered when riding.

📝 The MSA/MST with 1st Gear

✅ Your course fee includes unlimited retests on the MSA/MST (parking lot test) until you pass at no extra charge. If your license expires and you need a new MSA/MST then there will be a cost to do so. 
🚲 If more practice is needed, we may ask you to ride a bicycle regularly — it helps immensely!
⛔We cannot administer the MSA/MST without a full learn to ride course. ICBC rules we must follow.
⛔ If an instructor determines you are unsafe for the road, you will not proceed to road rides. We will work with you to finish the course.
⛔We cannot guarantee you will pass the MSA/MST. ICBC reserves the right to retest you.

🏁 The ICBC final road test and motorcycle rentals

The Class 6 final road test is administered by ICBC. No motorcycle school can administer this test. We provide the motorcycle for the road test as it included in the full learn to ride course. Please book a road test between 10am and 2pm at locations near 1st Gear. We cannot rent a motorcycle to you if you book a road test at an ICBC that is far away such as Abbotsford, Chilliwack, or on Vancouver Island.

📱 Text message communications

We use text messaging to communicate with you about your service. Normal messaging rates apply and the frequency of messages may vary. Mobile Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

📱 Opt-out of text message communications

You may opt out of text messaging at any time by replying to any message with STOP contacting us at (778) 714-4327. This will end the communications from that particular phone number. You may continue to receive service-related and other non-marketing text messages from other phone numbers managed by Company, and you may opt out of those in a similar fashion.